Effective Date: April 1, 2026 | Last Updated: April 30, 2026
The District 7 Alliance is committed to protecting your privacy. We do not sell, rent, or share your personal information — including your phone number or email address — with third parties for marketing purposes.
1. Who We Are
The District 7 Alliance ("D7A," "we," "us," or "our") is a community organization serving residents and stakeholders of Shelby County Commission District 7 in Memphis, Tennessee. Our website is located at district7alliance.org.
2. Information We Collect
We may collect the following types of information when you interact with us:
- Contact information — name, email address, phone number
- Communication preferences — opt-in/opt-out status for SMS and email
- Event RSVPs and form submissions — responses you submit through our website forms
- Usage data — pages visited, time spent on site, browser type (collected anonymously)
- SMS opt-in data — phone number, consent date, opt-in method, and message history
3. How We Use Your Information
We use the information we collect to:
- Send community updates, event notifications, and civic engagement information
- Respond to your inquiries and requests
- Improve our website and community outreach programs
- Comply with legal obligations
- Administer our SMS and email messaging programs
4. SMS / Text Messaging Program
Important SMS Disclosures:
By opting in to our SMS program, you consent to receive recurring automated text messages from the District 7 Alliance. Message frequency varies — up to 8 messages per month. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.
Regarding your SMS data specifically:
- Your mobile phone number is used only to send you messages related to the District 7 Alliance community program.
- We will not sell, rent, or share your mobile phone number or SMS opt-in consent data with any third parties or affiliates for their own marketing purposes.
- Your phone number may be shared with our SMS service provider (Twilio) solely for the purpose of delivering messages on our behalf.
- Twilio's privacy policy is available at twilio.com/legal/privacy.
- You may opt out at any time by replying STOP to any message or contacting us at info@district7alliance.org.
For full SMS terms, please see our SMS Terms & Conditions.
5. Complaint Privacy Policy
The District 7 Alliance is committed to resolving privacy-related complaints fairly and promptly. If you believe your privacy rights have been violated or you have a concern about how we handle your personal information, please follow the process below:
- Step 1 — Submit a complaint — Contact us in writing at info@district7alliance.org with the subject line "Privacy Complaint." Include your name, contact information, and a description of your concern.
- Step 2 — Acknowledgment — We will acknowledge receipt of your complaint within 5 business days.
- Step 3 — Investigation — We will investigate your complaint and respond with our findings within 30 days of receipt. Complex complaints may require additional time, in which case we will notify you of the delay.
- Step 4 — Resolution — We will take appropriate corrective action where warranted and inform you of the outcome.
Complaints related to SMS messaging may also be submitted to your mobile carrier or the following regulatory bodies:
We take all privacy complaints seriously and will not retaliate against any individual who submits a complaint in good faith.
6. Email Communications
If you provide your email address, we may send you community newsletters, event announcements, and updates. You may unsubscribe from email communications at any time by clicking the unsubscribe link in any email or contacting us directly.
- We will not sell or share your email address with third parties for marketing purposes.
- Your email may be processed by our email delivery provider (Hostinger) solely to deliver messages on our behalf.
7. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service providers — trusted vendors who help us operate our programs (e.g., Twilio for SMS, Hostinger for email), bound by confidentiality agreements
- Legal requirements — when required by law, court order, or government authority
- Protection of rights — when necessary to protect the rights, property, or safety of D7A, our members, or the public
We never sell your data. We never share your phone number or email address with advertisers or political organizations outside of D7A.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you opt out of our SMS or email programs, we will retain a record of your opt-out to honor your preference and prevent future communications.
9. Your Rights and Choices
You have the right to:
- Opt out of SMS — reply STOP to any text message
- Opt out of email — click unsubscribe in any email
- Request access — ask us what information we hold about you
- Request deletion — ask us to delete your personal information
- Correct inaccuracies — ask us to update incorrect information
To exercise any of these rights, contact us at info@district7alliance.org.
10. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience. These technologies collect anonymous usage data such as pages visited and time spent on site. We do not use tracking technologies to collect personally identifiable information without your consent.
You may disable cookies in your browser settings, though this may affect some website functionality.
11. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
12. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: